Whether you're getting started in a help desk role or managing devices for an organization, the IT track prepares you with tutorials and exercises that cover the core concepts required for these roles. Get started with foundational content to support Apple devices in organizations, then continue with advanced content about deploying and managing Apple devices at scale.
This course introduces IT professionals to the skills, tools, and knowledge they need to support and troubleshoot Apple devices inside an organization. Articles and guided exercises cover tools and services—including underlying technologies, troubleshooting, and system administration—used to support Mac, iPhone, and iPad users.
This course introduces IT professionals to the skills, tools, and knowledge they need to deploy Apple devices. Articles and guided exercises teach how to configure and manage Apple devices inside an organization using mobile device management (MDM). Explore topics such as developing your deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution.